Customer Service Executive

Adecco Crewe are recruiting for a personable Customer Service Advisor to join a small friendly team with our reputable client based in Crewe. This is an exciting opportunity to join a successful business at an exciting time of growth.
In this role, you will be responsible for:
- Dealing with enquiries and providing quotes,
- Reviewing existing business and renewing policies,
- Providing exceptional customer service to new and existing clients via email and telephone,
- Liaising with Directors and external companies to ensure the best advice and an efficient service is given to clients,
- Any other ad hoc duties including Administration and data entry.
The successful applicant will have a personable nature with strong communication both written and verbal, be confident with Microsoft software packages like Word, Excel and Outlook, and have good customer service skills. You will also be organised and methodical, with the ability to prioritise and manage your own workload.
This is a supportive place to work with plenty of training and development, and there is also the opportunity to work towards becoming a senior team member (with a salary review) within the first 12-24 months. The office is in a great location and easily accessible via public transport.
This is a brilliant opportunity to work within a small successful team in a non-call centre environment, who work hard but have fun with it too! If you are looking for a great place to work, learn and develop, with an immediate start available, then this could be the job for you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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