Customer service executive/Account manager

Do you enjoy delivering outstanding service? then we want to hear from you
Customer service executive/ Account manager
Nuneaton CV10
Permanent
Salary: competitive
22 days holiday + BH - rising with service
great employee benefits
Are you competent on Excel and looking to join an established business that is experiencing rapid growth, we want to hear from you.
Hybrid working 2 days office , 3 days home
Key responsibilities
Maintain and develop strong relationships with customers
Mange a portfolio of clients and provide excellent service as their POC
Develop a sound understanding of customers businesses and their obligations under the relevant legislation
Facilitate client visits where possible to gain further understanding of their business.
Provide expert advice to customers on producer responsibility in the UK and RoI
Support customers at regulatory compliance audits
Produce professional client documents and reports
Manage the renewal of customer accounts and contracts
Essential Skills:
High standards of data accuracy and attention to detail.
Good depth of technical knowledge with Microsoft Excel.
Excellent customer-focused approach.
Problem solving approach.
Excellent communication skills, both verbally and written.
Organised with the ability to multi-task.
Self-motivated with an inclusive team-working attitude
For more information contact Charlotte 0121 354 2749
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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