Customer Service Coordinator

Role: Customer Service Coordinator
Hours:(phone number removed)pm Mon-Fri
Location: Mansfield (1 day remote working once trained)

We are recruiting for a Customer Service Coordinator responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK.

Within this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion.

The of Customer Service Coordinator role will involve:

Taking detailed briefs in relation to new product launches
Providing quotations, managing SLA and budgets
Responsible for managing the fulfilment and distribution of products to companies and influencers
Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings
Liaising and briefing internal departments and 3rd parties including warehousing and logistics.
Updating CRM systems
Managing multiple projects to tight timescalesThe ideal candidate for the Customr Service Coordinator will have:

Worked within a fast-paced service delivery environment
Customer service experience within a B2B environment
Experience with Logistics or Distribution would be advantageous
The ability to pick up systems that are new to you with great attention to detail
An interest in health and beauty and brand launches would be advantageousInterested? Please call TurnerFox Recruitment or email your CV

Keywords - Brand Manager / Account Manager / Campaign Manager / Logistics / Distribution / Customer Service / B2B