Customer Service Call Handler

We are seeking a dedicated and customer-focused individual to join our team as a Call Centre Representative. In this role, you will be responsible for providing exceptional service to our customers over the phone. As the first point of contact, you will have the opportunity to make a positive impact and ensure customer satisfaction.

You will be

• Answering incoming customer calls promptly and professionally


• Organising deliveries to customers and dealing with drivers


• Assisting customers with inquiries, complaints, and product information


• Providing accurate and efficient assistance with customer issues or concerns


• Stay up-to-date with product knowledge to provide relevant information to customers

The right person..

• Ability to multitask and handle high call volumes


• Proficient in using computer systems and software


• Ability to work in a fast-paced and dynamic environment


• Previous customer service experience in a call centre or similar environment is preferred

In return you can expect a salary of �24,000 - �25,000 pa depending on experience plus overtime working Monday - Friday 8am - 4.30pm