Customer Service Assistant

What you will do

In this role you will be responsible for greeting clients and visitors both face to face and on the telephone, receiving deliveries for the business and carrying out administrative duties.��

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  Meeting and greeting visitors

  
  


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  Answering and forwarding calls

  
  


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  Receiving deliveries and booking in stock

  
  


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  Sorting and distributing post and deliveries

  
  


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  Raising purchase orders and receiving goods

  
  


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  Raising sales orders and booking out goods

  
  


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  Managing the use of the company pool car

  
  


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  Maintaining petty cash records and monitoring expenditure

  
  


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  Maintaining accurate records within the CRM

  
  


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  Maintaining office and kitchen supplies

  
  


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  Keeping the reception area and meeting room tidy

  
  

Skills and Experience required

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  Excellent communication skills and customer service skills

  
  


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  Attention and accuracy to detail

  
  


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  Proficient with all Microsoft 365 programs (Outlook/Word/Excel)

  
  


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  Familiar with Hubspot/Slack/Xero desirable but training can be given

  
  


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  Ability to work independently as well as support the team at busy times

  
  

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  Must be flexible in their approach to tasks

  
  

Benefits

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  Long term career with long established, stable market leading company

  
  


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  28 days holiday per year (to include bank holidays) and your birthday as an additional day off in year two.

  
  


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  Attractive free personal mobile phone scheme�

  
  


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  Free onsite parking