Customer Service Apprenticeship

Are you looking to kickstart your career in an office setting, gain a qualification and also earn a competitive salary? If the answer is yes, then we'd love to hear from you!
Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of customer service professionals to undertake a level 2 Customer Service Practitioner apprenticeship.
What's in it for you?
Salary of £18,500 rising to £25,000 after successful completion
25 days holiday plus bank holiday
A generous contributory pension scheme
Free parking onsite
Discounts at a number of retailers
Hybrid working - 3 days office and 2 WFH
The role:
Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3-month end placement assessment)
Handle customer enquiries via telephone and email
Resolve customer complaints to the required standards
Provide an exceptional level of customer service
You will promote a wide range of services and products, ensuring compliance with all standards
You will do this by taking inbound calls, making outbound calls, email, Webchat, and social media if required
Key requi...