Customer Service Advisor

We're currently recruiting a Customer Service Advisor to join our team at our Bristol Operation Centre ( BS10 7SF ).
Please make sure you read the following details carefully before making any applications.
Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday, no bank holiday working and a salary that increases with the more you learn.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
What do we need from you:
Excellent customer service skills
Great communication skills, both written and verbal
A clear and professional phone manner
Strong attention to detail
Proficient in Microsoft Office and IT in general
Be able to multi-task in a fast-paced environment
What we offer you in return:
Monday to Friday working
23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
A further paid day to volunteer for a charity of your choice
Competency framework – the more you learn, the more you earn!
Medicash Cover – look after you and your family by providing a range of positive health care benefits
Contributory Pension Plan
Cycle to Work Scheme
Life Assurance cover
The ability to purchase shares in a successful global company at a discounted rate
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home