Customer Service Advisor

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer Service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you.
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £23,000-27,000 + bonus + benefits and the opportunity to develop your career!
What’s in it for you:
25 days holiday
Yearly bonus (subject to company and personal performance)
Flexitime
Free parking
Casual dress
Company events
Company pension
Health & wellbeing programme
On-site gym
Key Responsibilities:
Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat.
Accurately processing all customer requests in a timely manner.
Proactively resolving any customer queries, ensuring customer satisfaction.
Ensuring accurate data entry and setup of customer accounts
Qualifications and Skills:
Strong communication skills, both written and verbal.
Excellent multitasking abilities to manage a high volume of tasks effectively.
Meticulous attention to detail and a commitment to maintaining a high degree of accuracy.
Exceptional customer service orientation with a focus on delivering positive experiences.
Problem-solving skills to efficiently address inquiries and resolve issues.
Ability to work collaboratively within a team environment.
Computer literate with strong excel and outlook skills.
A proactive mindset with a drive to identify and implement process enhancements.
If you are interested in this new Customer Service Administrator position, click 'apply now’ and a member of our team will be in touch!