Customer Service Advisor

Red Recruitment is recruiting Customer Service Advisors who are looking to progress with their career to join a market leading insurance business in Bradley Stoke. This position contains many benefits including a generous annual leave allowance as well as a starting salary of �21,000 per annum.

Benefits and Package for a Customer Service Advisor:

• Salary: �21,000 per annum
• Hours: Monday - Thursday, shifts between 8.30am - 7.30pm, Friday 9am - 6pm and 1 in 3 Saturday's, 9am - 5pm
• Contract Type: Permanent
• Location: Aztec West, Bradley Stoke
• 45 days annual leave (including bank holidays)
• Access to health and wellbeing support
• Free onsite parking
• Contributory Pension Scheme
• Comprehensive induction training provided

Key Responsibilities of a Customer Service Advisor:

• Making warm outbound calls to customers regarding their insurance
• Providing great customer service to all customers
• Promoting additional products available and upselling where possible
• Taking ownership of all general queries and resolving these to achieve customer satisfaction
• Providing accurate quotes and costs

Key Skills and Experience of a Customer Service Advisor:

• Previous experience within a customer-facing environment is advantageous
• Previous sales experience is desirable
• Ability to multi-task, prioritise and manage time effectively is required
• Good computer literacy is essential
• Capable of meeting performance targets whilst working within a fast-paced environment

If you are a confident individual who would thrive in a customer service environment, please apply now!

Red Recruitment (Agency)