Customer Service Advisor

Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis. In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!

Duties:

• Dealing with a high volume of inbound and outbound calls
• Managing and resolving any service-related queries
• Corresponding with customers via email and telephone
• Support with some diary management
• Processing orders via email and phone
• Investigating lost or missing orders

Experience:

• Excellent communication skills both written and verbal
• Strong problem-solving skills
• Good Microsoft office skills including Word and Excel
• Attention to detail

Please apply for a chance to be considered!