Customer Service Advisor

Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis. In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!

Duties:

Dealing with a high volume of inbound and outbound calls
Managing and resolving any service-related queries
Corresponding with customers via email and telephone
Support with some diary management
Processing orders via email and phone
Investigating lost or missing ordersExperience:

Excellent communication skills both written and verbal
Strong problem-solving skills
Good Microsoft office skills including Word and Excel
Attention to detailPlease apply for a chance to be considered