Customer Service Advisor

Join Our Dynamic Team at Tructyre – Britain’s Leading Truck Tyre SpecialistAll potential candidates should read through the following details of this job with care before making an application.*About Tructyre*As a vital part of the renowned Michelin and Euromaster group, Tructyre stands at the forefront of commercial tyre management in the UK. Our commitment to "De-risking Britain's Fleets" is not just a slogan – it's our mission.We're looking for passionate individuals to join our journey in revolutionising fleet management.*The Role:* Customer Service Advisor - Part Time*Annual Salary*: £14,321.81*Shift Pattern:* 22.5 hours per week. Variety of regular shift patterns available (e.g., 06:00 – 15:00, 11:00 – 20:00) to suit your lifestyle, available Monday to Sunday.*Impactful Work*:As a key member of our Customer Experience Centre, your role goes beyond answering calls. You'll be creating job requests, managing customer interactions, and ensuring seamless service delivery.*Professional Growth*:At Tructyre, we invest in your development and offer pathways for career advancement.*About You* *Essential Skills*:Outstanding customer service ethos, proficient in Microsoft Excel, experienced in high-volume call handling, and comfortable working under pressure.*Desirable Experience*:Prior experience in fast-paced customer service settings, familiarity with bespoke IT systems, and good geographical knowledge.Ready to Make a Difference? Join us in shaping the future of fleet management.Apply now to become part of a team that values innovation, excellence, and customer satisfaction.*Benefits & Perks*:* 264 hours Annual Leave (average 22 days)* Additional holidays for long service* A flexible pension scheme, including life assurance* Medicash health cash plan which includes access to a virtual GP as well as discounts on cinema tickets, high street retailers and gyms* Employee Assistance Programme (Confidential unlimited 24/7 telephone counselling and support plus up to 8 face-to-face counselling sessions)* Health and wellbeing program* Tyre Discount Schemes* Refer a Friend Scheme* Company Sick PayindcusJob Types: Part-time, PermanentPay: £14,321.81 per yearBenefits:* Company pension* Employee discount* Health & wellbeing programmeSchedule:* Day shiftExperience:* Customer service: 1 year (preferred)Work authorisation:* United Kingdom (required)Work Location: In person