Customer Service Advisor

Path2Solutions are working with a client based in the heart of Liverpool who is seeking a professional Customer Service Advisors.
Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and have built a strong and impressive reputation in relation to the quality and service they provide.
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The position is being offered as full time, permanent with working hours of 8.45am - 5.15pm Monday to Friday and will be office based.
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Some of your main duties will include:

• Answering all incoming calls
• Process customer orders and deal with any queries and requests
• Provide a first-class service in relation to parts etc.
• Liaise with couriers, deliveries, returns, tracking details, complaints.
• Updating systems
• Processing carrier claims

Pay Rate - �12.05 per hour�
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Skills you require:

• Excellent communication skills
• Ability to work in a fast-paced environment
• Happy to work in ever-changing situations
• A friendly and personable demeanour
• Passion for providing first-class customer service

What you'll get in return:

• Working for a small, supportive and friendly team
• 25 day holiday plus 8 days bank holidays
• Shut down for Christmas
• Free Parking
• Progression opportunities