Customer Service Advisor

Position: Customer Service AdvisorRead on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Location: FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LGSalary: £28,767.00 per year, with company benefits and bonusHours: 45 hours per weekAs a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for booking customer cars in for repair/attention, prepare job cards and files as necessary, maintain an efficient and effective filing system for associated paperwork, you will also need to be able to provide vehicle progress reports when requested by the customer, arrange and allocate courtesy cars for customers, collect payment from the customer, pay particular attention to banking and security arrangements.You will report into the General Manager who has been with the business for a number of years. They are as passionate about Customers as they are about their Team and is absolutely determined to make their Bodyshop the best in group. It’s an amazing team!You must have a full manual UK licence.Why choose FMG RS?Of course, we offer a fantastic basic salary, but there’s much more to being a Customer Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you're on holiday!an additional days' leave to celebrate your birthday each year,free life assurance (x2 your basic salary)exclusive employee vehicle-leasing schemespension & save-as-you-earn share schemeA Benefits App giving a huge range of retailer discounts and cashback dealswell-being services (incl. Health Cash Plan, Dental Plan & Travel InsuranceWe're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!We’re going places …We’re a key part of one of the UK’s largest Automotive PLCs, Redde Northgate – few other businesses can offer you the volume, variety and long-term security as us;We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider Redde Northgate Group;We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;Join the FMG RS familyWith the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?Apply Today!