Customer Service Advisor

Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience.

Location: Woodwalton

Salary: �27,000-�30,000

• Processing Customer Orders


• Handling customer queries & complaints


• Calling customers to discuss requirements and needs.


• Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates.


• Maintain customer relationships and identify opportunities


• Detailed reports for customers


• HMRC Documents paperwork


• General adhoc admin, including paperwork following audit / ISO procedure


• Updating data for FX Rates on customers


• Other duties as assigned Minimum Educational Qualifications:


• Maths and English GCSE equivalent Preferred

Experience:

• Sage 200c advantageous


• Microsoft Office