Customer Service Advisor

Are you an excellent communicator and able to solve problems with ease with a high level of Customer Service Experience. Our client based in Crawley are looking to recruit a temporary Customer Service Advisor to work in the repairs department. This is a full-time position Monday - Friday 8am - 5pm paying £14.47ph for approximately 4 months

Daily responsibilities:

• Provide general administration support to all departments.


• Handle a high number of calls into the Customer Service Department


• Speaking with tenants who require repairs.


• Scheduling contractors.


• Checking information on the system.


• Challenging any issues with providers.


• Handling a high number of calls.

Skills required:

• Proficient in Microsoft - Especially Excel


• Good Communication


• Great telephone manner


• Some administration experience


• Attention to detail


• Experience in social housing

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment