Customer Service Advisor

Position: Customer Service Adviser

Contract Type: Maternity Cover

Location: Crawley

Job Description:

Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial.

Key Responsibilities:

- Handle incoming calls professionally and efficiently.

- Provide support and assistance to customers with their inquiries and concerns.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with colleagues to ensure seamless service delivery.

- Contribute to the overall success and efficiency of our customer service team.

Why Join Us?

- Opportunity to make a positive impact in the community.

- Dynamic work environment with supportive colleagues.

- Chance to showcase your customer service skills and grow professionally.

Requirements:

- Essential: Previous call center experience.

- Advantageous: Familiarity with repairs or social housing environments.

- Excellent communication and problem-solving abilities.

- Ability to thrive in a fast-paced, customer-focused environment.

Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service!