Customer Service Advisor

?? Join Our Team as a Customer Service Advisor! ??
Are you a people person with a passion for helping others? Do you thrive in a dynamic and fast-paced environment? If so, we want YOU to join our team as a Customer Service Advisor!
As a Customer Service Advisor, you will be the first point of contact for our valued customers, providing exceptional service and support. Whether it's answering enquiries, resolving issues, or offering guidance, you'll play a crucial role in ensuring customer satisfaction and loyalty.
What You'll Do:
Assist customers via phone, email, and chat with professionalism and empathy.
Address customer concerns and enquiries in a timely and efficient manner.
Collaborate with team members to resolve complex issues and ensure customer needs are met.
Maintain accurate records of customer interactions and transactions.
What We Offer:
Competitive pay rate of £12.10 per hour.
Comprehensive training and ongoing support to help you succeed.
Opportunities for career advancement and professional development.
A positive and inclusive work environment where your contributions are valued.
Requirements:
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritise in a fast-paced environment.
Previous customer service experience is...