Customer Service Advisor

£27,000 starting salary
Ongoing training and development
Working for a well established and respected local brand
Monday to Friday 9am
5pm
No evenings or weekends!
My client is looking for a proactive customer service professional to join there team. You dont need to have previous office experience to be a good fit for this opportunity, just have customer service experience, gained in any environment, solid IT skills and a problem-solving approach.
In this varied role, you will be fully supported to learn the company products and services, allowing you to become fully proficient at:
Advising customers over the phone
Dealing with customer complaints
Spotting opportunities to offer customers additional products
General office admin
Updating customer records
Updating systems
Updating and despatching customer documentation
Processing customer complaints.
About you
You'll be experienced delivering a first class customer service and be able to pick up new systems and information with ease. With a drive to learn and develop, you'll be a proactive team player. If you've got experience in a regulated environment, then even better.
Interested? Apply now!
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