Customer Service Advisor

Isla Rose is searching for a customer service advisor to join an established business in Stafford. As a customer service advisor you will working within a small team, taking customers through from point of sale to aftersales and complaints. This will be a front facing role having the opportunity to meet customers face to face as well as communicating over the phone and email.

Applicants need to have similar customer service experience and be able to communicate well. Candidates need to have experience complaint handling over the phone. Internal training will be provided to learn standard and advanced operating procedures of the business.

This role is available on a permanent contract.

Key Duties

• Customer services


• Face to face


• I.T literate


• CRM logging


• Liaise with internal teams


• Answering calls


• Administration

This salary for this position will be around �25k.

The working week is Monday to Friday and 1 in 3 Saturdays.