Customer Service Advisor

Role: Customer Service Advisor

Location: St Neots, Cambridgeshire

Hours: 9am – 5pm Mon - Fri

Salary: £24,400 plus bonus

Due to continued Growth OA are supporting our client to recruit Customer Service Advisors in St Neots. This role would suit you if you like working in a busy, fast paced role. Working in tandem with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained.

What’s in it for you?

• Salary £24,400 plus bonus
• 32 days holiday including bank holidays
• Pension: 4% Company Contribution
• Healthcare Cover
• Bonus paid quarterly

What will you be doing in the customer service advisor role?

• You will be responsible for processing of orders
• Answering a large volume of inbound calls
• Dealing with customer queries and handling complaints by phone, live chat and email.

What we would like from you:

• Previous experience of dealing with large volumes of customer queries via the telephone and email
• Sound working knowledge of Office Applications, especially Microsoft Excel
• Excellent written and verbal communication skills
• Good attention to detail
• The ability to work under pressure and to deadlines

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.