Customer Service Advisor- Supply Chain

Customer Service Advisor (Supply Chain)Salary up to £25k 4 days per week - 40 hours Wednesday - Friday 07:00 - 18:00Saturday 07:00 - 16:00Grafton Recruitment are delighted to be collaborating with a leading international business to support them with recruiting a Customer Service Advisor to support their Supply Chain function.THE ROLE:Some of your responsibilities as a Customer Service Advisor are listed below:Resolving any queries they may have throughout this process to high standards and in a timely mannerOwn customers, personally handling their deliveries, releases, haulage rate quotations and invoicing.Excellent customer serviceDealing with all aspects of cargo movementEnsuring customers are advised in a timely manner of any delays of delivery's movement to ensure smooth movement of cargo.Arrange UK delivery and collectionsManage Multi modal transport queriesTHE CANDIDATE:The ideal Customer Service Advisor will:Strive for continuous improvementBe a team playerBe proactiveHave excellent customer service skillsHave Strong attention to detailHave a good level of IT skillsIf you meet the above criteria, please apply directly by clicking the link or contact Naomi Coates on (url removed) with your CV.
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