Customer Service Advisor Hybrid

We’re recruiting for Customer Service Advisors to work hybrid earning £11.44 per hour.

Customer Service Advisor benefits:

* Generous 9% employer pension contribution

* 22 days holiday allowance (plus the option to buy or sell up to 5 days each year)

* 50% off home, motor and pet insurance

* Free travel insurance and Green Flag breakdown cover

* Additional optional Health and Dental insurance

Training is included to prepare you for this role

Customer Service Advisor role:

* Supporting a customer to get their vehicle back to its pre-accident condition

* Offer to have a customer’s vehicle repaired through our DLG Auto services centres

* Provide the option of free hire car

* Identify injuries caused by the incident and work with the Bodily Injury team if needed

* Handle and progress claims within your designated authority level, in line with the established standards, procedures and guidance

* Respond to third-party queries and follow agreed processes, policies, and procedures to ensure the consistent achievement of customer service and satisfaction standards

* Working 1 day a week in the office

Customer Service Advisor pay:

£11.44 per hour