Customer Service Adviser

Location:
Cunninghame House Friars Croft Irvine, KA12 8EE
Salary:
£25,742.43 - £26,436.69 per year
Contract Type:
Temporary
Position Type:
Full Time
Hours:
35 hours per week
Job Summary Temporary until 30th June 2025
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click here
This post is based in the Customer Services team within our Customer & Digital Service. Reporting to the team leader, you will be involved in handling customer enquiries relating to various council services to a high standard.
For more details see the attached Role Profile below.
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Further information on our Staff Values and how to complete behaviour based application form questions is available on the
Council’s website .
Additional Information For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process. As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:In Building – More than 90% of time spent primarily at a single base or location.This post has been allocated the workstyle: In BuildingMore information on our workstyles can be found in our HR Guide: Workstyles . If you have any questions on the allocated Workstyle for this post, please ask at interview.
#J-18808-Ljbffr