We are seeking a dynamic and confident individual to join our team as an iGPR Magic Service Administrator. The successful candidate will play a crucial role in providing exceptional customer service to GP practices and insurance customers throughout the report request and retrieval process.
Key Responsibilities:
Key Requirements:
Phone Confidence: Must be confident and proficient in handling outbound telephone calls, including chasing information and resolving queries.
Experience: Previous experience working with NHS administration or GP practices is highly preferable.
Communication Skills: Excellent verbal and written communication skills, with a strong focus on customer service.
Detail-Oriented: Strong attention to detail to ensure the accuracy of information and reports.
Team Player: Ability to collaborate effectively with different departments and contribute to a team-oriented environment.
Adaptability: Comfortable with a dynamic work environment and open to taking on various tasks as needed.
If you are a motivated individual with a passion for delivering excellent customer service and have the necessary experience and skills, we encourage you to apply for this exciting opportunity.