Customer Service Administrator

*Administrator*
Want to apply Read all the information about this position below, then hit the apply button.
The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.
*Duties:*
· Manage email & telephone enquires both internal & from the public.
· Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
· Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
· Scheduling appointments, meetings, ensuring diaries are kept up to date.
· Maintaining accurate records.
· Provide support to the wider response maintenance team.
* Deal with customer account queries and resolve these effectively
* Check details on orders & reports to ensure accuracy and timely processing
*Experience and Skills required:*
· Previous administrative experience desirable, (not essential as full training will be given).
· Be able to demonstrate reliability, flexibility, and adaptability.
· Ability to work on own initiative, work accurately under pressure,
· Excellent computer knowledge including MS Office
· Strong planning & communication skills.
· The ability to work on your own and as part of a team.
*The successful candidate will receive:*
· Career progression
· Competitive Salary
· Other employee benefits
*What you need to do:*
If you are interested in this position, click on the *apply* link below or call *07591120837* for more information
INDADM
Job Types: Full-time, Permanent
Pay: £24,000.00-£25,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Education:
* A-Level or equivalent (preferred)
Experience:
* customer service: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person