Customer Service Administrator

Job Description
Customer Service Administrator
Leeds LS9
£24,000 per annum
Office-based role
24 days holiday
Free parking
Monday to Friday, 8 AM to 4:30 PM
Company Overview:
Elevation Recruitment is proud to represent a Leeds based wholesaler, renowned for its quality products and exceptional customer service. Our client is seeking a proactive and organised Customer Service Administrator to join their dynamic team.
Role Overview:
As a Customer Service Administrator, you will be responsible for managing end-to-end order processing, providing excellent customer service, and efficiently handling complaints. This role offers an exciting opportunity to be an integral part of a thriving business, contributing to its continued success and growth.
Key Responsibilities of the Customer Service Administrator:
Process customer orders accurately and efficiently
Liaise with internal departments to ensure timely order fulfilment
Handle customer inquiries and provide solutions to any issues or concerns
Manage complaints effectively, striving for positive resolutions
Maintain customer records and ensure data accuracy
Assist with general administrative tasks to support the sales team
Requirements of the Customer Service Administrator,:
Previous experience in a similar sales administration or customer service role
Strong organisational skills with a keen attention to detail
Excellent communication and interpersonal abilities
Ability to multitask and prioritize tasks effectively
Proficiency in Microsoft Office suite (Word, Excel, Outlook)
Experience using CRM software is advantageous
If you are passionate about delivering exceptional customer service and thrive in a fast-paced
environment, we want to hear from you!