Customer Service Administrator

Customer Service Administrator (Temporary) We're in search of a Customer Service Administrator to join our vibrant team in Leamington Spa. As an integral part of our team, you'll need to bring flexibility and adaptability, along with top-notch organisational and administrative skills. Your proactive problem-solving abilities and attention to detail will be essential. Hours: Monday to Friday, 8:30 am to 5:00 pm or 9:00 am to 5:30 pm. Salary: GBP24,000 - GBP25,500. Customer Service Administrator Key Responsibilities: - Providing exceptional customer service and precise customer administration. - Engaging with customers via various communication channels, including inbound phone calls. - Resolving customer queries promptly and professionally. - Conducting account administration tasks accurately. - Collaborating with all departments to address customer issues effectively. - Recording activities using our CRM system. Customer Service Administrator Requirements: - Proficiency in PC operation and fast, accurate typing skills. - Previous experience in customer service or credit control, preferably with exposure to sales ledger operations. - Ability to handle inquiries across diverse communication channels, including inbound phone calls. - Thriving in a fast-paced, demanding environment. - Demonstrating a customer-focused mindset, prioritising customer satisfaction while achieving business and team objectives. - Functioning effectively as part of a team, demonstrating adaptability and exceptional organisational abilities. - Strong problem-solving skills and meticulous attention to detail. - Excellent interpersonal skills, maintaining professionalism and a proactive attitude on the phone. Candidates must have the right to live and work in the UK and hold a valid UK driving licence to be eligible for this role. INDH
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