We are seeking a dedicated Customer Service Administrator to provide exceptional support within the Pharmaceuticals industry. The role involves addressing customer needs, resolving issues, and ensuring overall customer satisfaction.
Client Details
Our client is a prominent player in the Pharmaceuticals industry based in Littlehampton.
Description
As a Customer Service Administrator your responsibilities will include:
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- Maintain customer databases
- Manage administration
- Keep records of customer interactions and transactions
Profile
A successful Customer Service Administrator should have:
- An educational background in a relevant field
- Experience in a customer service role, preferably within the healthcare industry
- Excellent communication skills
- Ability to handle stressful situations and remain calm
- Good administrative skills
Job Offer
- �11 - �12 per hour
- 6month FTC
- A positive and supportive company culture