Customer Service Account Executive

Job DescriptionDue to the continued growth of our business, we are looking for experienced customer service advisors who are looking to develop in their career to join our corporate customer service team as account executives.What are we looking for?You will already be an experienced customer service professional having worked in an account management position, where you’ve had to handle complex customer queries and provided an excellent level of customer service. You will be the first point of contact for your own portfolio of large commercial, public sector, and multi-site business customers, so will need to have strong organisational skills, to be able to manage your own workload, so that you can proactively oversee your customer accounts.Your skills and experience:Proven experience in a customer facing roleExcellent organisation and prioritisation skillsIntermediate level of Microsoft ExcelKnowledge of account managementWhat can we offer?This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!Working with us at Corona Energy:At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as a Great Place to Work with 80% of our team recognising our outstanding employee experience!To support this experience we also offer our team;Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.If you are looking for a career that is all about positive energy, we would welcome your application!Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process. The guaranteed start date for this role is Tuesday 16th April 2024.
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