Customer & Sales Support Advisor

Our company, a global energy and utilities company are currently hiring for 20 x Sales Support & Customer Service Advisors to be responsible for processing all new and renewing business customer agreements.
Responsibilities
Manage a high-volume of new and existing client enquires via both phone and email.
Supports the sales teams working towards ambitious goals to be the leading business energy and related services supplier.
Manage all pricing, contract retention, renewals, contract administration requirements
Securing and close contracts into the internal ordering system.
Log, quote and accept a high volumes of energy contract queries (phone and email).
Requirements
Previous experience in a high-volume sales or customer service role.
Excellent rapport building and communication skills
A passion for accuracy to ensure that all work is correct, delivered on time
Highly organised and self-motivated
A good working knowledge of Microsoft Office packages, (Word and Excel) is essential.
Utilities/Energy industry experience would be desirable but not essential.
Other
Location: Cardiff, Wales
Pay Rate: £14.02 per hour
Hours: 37 hours per week, Monday-Friday
Contract Length: 9 month contract likely to be extend or become permanent (although not guaranteed)
Working Arrangement: Hybrid Working - 3 days per week in the office
Please apply on line for consideration.