Customer Response Technician

Customer Response Technician

Hours of work: 45 hours per week, Monday to Friday

Project Partners are currently working with a water utilities company who are looking for experienced Customer Response Technicians to join their team on a permanent basis. This role is based in Kent, Sussex, and Hampshire. Are you experienced in high pressure jetting? Do you have NRSWA?

ROLE PURPOSE

Operation and Maintain of the sewerage network, responding as a Lone Worker first. Respond to any related blockages and customer issues regarding the public sewer network and its maintenance.

ROLE SUMMARY

• High Pressure Jetter Van Pack Operative response to blockages and maintenance.


• Customer and Client liaison.


• Incident Reporting and escalation with an ability to communicate effectively at all levels.


• Look See Push Rod CCTV surveys and reporting.


• MS Windows based digital sewer incident reporting.


• Confined Space entry and Safe Practices


• Responsible for a proactive approach to SHEQ/H&S/ POWRA Risk Assessments and carrying out works in a safe and productive manner.


• Driving of company vehicles/valid driving licence for role applied for.


• Carry out any other duties appropriate to this post.

KEY COMPETENCIES

• Full UK Driving licence.


• Experience in;
  
  
  
  • High Pressure Water Jetting
  
  
  • Confined Spaces
  
  
  • First Aid
  
  
  
  


• NRSWA unit 2 Signing, Lighting and Guarding.

BENEFITS

• 21 days annual leave


• Access to Pension scheme after completion of probation


• Life Assurance and Critical Illness cover if joining pension scheme.


• Access to EAP & Medicash after successful completion of probation


• Continuous Development Opportunities

Apply today for more information!