Customer Relations Manager

We’re currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You'll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent.
The Role…
Develop and implement initiatives to increase occupier engagement within the estate e.g. event organisation, collaboration with marketing teams, and internal communication with tenants.
Oversee the operational running of the site to ensure service delivery is effective and high quality.
Promote the property by networking with local stakeholders and key contacts to increase overall activity.
Work to agreed budgets and KPI’s, regularly reporting performance and findings to the senior leadership team.
Why Join…
Join a collaborative team with a shared vision to deliver a high end level of service.
Have the opportunity to champion your own engagement strategies, putting your own stamp on this role.
Interact with a variety of occupiers across the estate, with each day being different from the last!
You Will Need…
A customer service focussed approach and previous experience in engagement/hospitality/events.
Experience with budget management.
Experience in managing a variety of high-level stakeholders and building solid relationships when doing so.
The ability to remain calm under pressure and a genuine enthusiasm for their work.
If this is of interest please send your CV to ##### or apply direct!