Customer Relations Manager (Permanent)

Job Description
Client Relationship Manager – Carbon Accounting Solutions
Are you looking for a part-time role with a flexible working pattern?
We established our carbon accounting company nearly three years ago and now
partner with over 300 clients
. We are
passionate
about the
environment
and
deliver solutions
to our
clients,
helping them to quickly and efficiently get on the
transition to Net Zero
with as little disruption to their business as possible.
We are seeking a
motivated, flexible
and
customer-focused Client Relationship Manager
to join us.
Managing
an
account portfolio
of around 100 business clients
, developing a good understanding of their needs and objectives
Deliver training to new clients
and provide ongoing guidance as and when needed
Regularly communicate with clients to provide updates on projects, deliverables, and Net Zero/sustainability trends
Prepare
and
present
regular
performance reports
and analysis to clients
GCSE's/O'Levels (Grades A-C or 6-9) or equivalent in English Language and Mathematics -
Essential
A
passion
for and
experience/knowledge of Climate Change /Net Zero/Sustainability
Full training will be provided so that you are completely familiar with our carbon accounting system however a
knowledge of accounting systems/process
would be
an advantage
.
Competitive Salary £32K PA (Full Time Equivalent) /£17500 based on working 20 hours per week (average)
Performance bonus
of up to 10%
Profit share bonus
Four weeks holiday
in addition to Bank Holidays ( increasing to 5 weeks
@ 1 day per year after the first year)
Flexible working pattern
, which
could include
working less hours in some weeks and more at our peek times (year end accounting),
school holidays off, working hours to fit around caring responsibilities
(we are
open to discussion )
Opportunity to progress /develop your skills as we grow.
The role is
initially working at home
, however there is an intention in the future to establish an
office base within the Hertfordshire area near to Hemel Hempstead
, with an expectation thereafter of
hybrid working
.