Customer Relations Executive

Customer Service Executive

Major Recruitment are currently on the hunt for an Customer Service Executive�to join a growing team based in the Nottinghamshire area who have been established for over 20 years offering bespoke monitoring solutions.

The office is the heart of their business and they require their team to be efficient, friendly and portray the companies high standard of customer service.

No sales will be involved within this role!

Key Responsibilities:

• Responsible for a number of customer accounts, providing first class customer service.


• Operate as a main point of contact for assigned customers


• Respond to clients requests In a timely fashion


• Manage a subcontractor network liaising with customers and providing reports


• Liaise with the operations manager/account director when needed


• Ensure service partners are assigned accordingly to each site and those services are deliverable within required profit margin.


• Develop and maintain long term relationships


• Ensure accounts are profitable

The ideal candidate:

• Experience within a sales or account management role


• Confidence and self awareness to communicate professionally.


• Ability to work well under pressure


• Excellent organisational skills to ensure priorities, goals and deadlines are met.


• Excellent written and verbal communication skills.


• Great personality with drive and energy

Benefits:

• Free onsite parking


• Successful growing team


• Life insurance


• Birthday off


• Company events


• Progression within the company


• New modern offices

This role is temporary however for the right person a permanent opportunity will be offered!

This is working Monday to Friday office hours based at their offices in Ollerton. This is a full time opportunity paying �24,000.