Customer Insight Officer

Customer Insight Officer
Bromsgrove, Worcestershire
£35,690.20 per annum
Full Time, Permanent (37 hours per week)
Closing Date: Friday 10th May 2024 @ 9am
Interview Date: Wednesday 22nd May 2024
in person
At bdht, our priority is our customers and their communities. Understanding our data helps us make better business choices for our customers. Analysing patterns, trends, themes, and hotspots ensure we focus on the right areas, and drive-up satisfaction.
Additionally, The Housing Ombudsman and The Regulator are keen to ensure that decisions we make to shape services is factual rather than anecdotal.