Customer Data Analyst

Customer Data Analyst
Up to £50,000 + bonuses
Hybrid - London
A great opportunity to join one of the UK's leading retail brands as a Customer Data Analyst
THE COMPANY
The business is the home improvements subsidiary of one of the UK's leading multinational retail companies. And they are currently undergoing a period of expansion and looking to add a Customer Data Analyst into their Analytics and Data Science team.
Joining the team in this role, you will work alongside the Analytics Manager to produce high-quality analytics and insights. Whilst interacting with various stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue and improve efficiencies across the business.
THE ROLE AND RESPONSIBILITIES
Developing analysis related to understanding customers, CRM & Loyalty, marketing performance and broader retail insight requirements
Deliver PIRs related to business loyalty schemes and CRM activities, identifying opportunities and making informed recommendations
Create forecasting and measure campaign performance across marketing channels
Support on deep-dives and analysis into performance to generate actionable insights
Building relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges
YOUR KEY SKILLS AND EXPERIENCE
SQL and Data Visualisation experience
Experience of marketing campaign design analysis, working with customer data to find insights and drive business change
Experience in customer behavioural analysis
Strong background in stakeholder management
THE BENEFITS
Up to £50,000 + bonuses
Hybrid
London
HOW TO APPLY
If interested in this role please send your CV to Jordan Victor via the Apply Link below