Customer Category Manager Online and Convenience

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Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Pillsbury, Jus-Rol, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future.
Are you looking to make General Mills brands even more extraordinary? Reporting to the Channels Customer Director, this role will focus on driving growth across Grocery Online & Convenience channels. You will partner with Account Managers to create growth initiatives as part of their joint business plans & then influence internally & externally to execute them. This role will also be responsible for reporting performance across these channels & sharing insights across the wider business.
What your role is:
Work with Customer Director to develop Convenience & Online strategic action plan
Lead online & convenience engagement and execution across all brands across Grocery (Asda, Sainsburys, Morrisons, Waitrose & Co-Op) both internally & externally
Develop depth & breadth of contacts at retailers who are key stakeholders and/or enablers at multiple levels
Execute General Mills strategic projects & ensure ongoing execution & tracking of same
Support Account Managers to develop joint business plans & inclusion of specific online & convenience action plans
Develop & lead reporting of internal & external performance across Convenience & Online
Lead research & provide insights and expertise in channel development through data & attending industry events
Step change AGS scores on e-Commerce metrics
What you will bring to the team:
Grocery e-Commerce experience
Performance Record - Last 3yrs & with customer facing experience
Situational agility, problem solving and challenging the norm
Strategy creation and execution planning with retailers
Network Development: Internal and external contact matrix cross functionally
Strong engaging & Influencing skills with retailers and with cross functional partners
Strong, succinct communicator & storyteller, confident to present to an audience.
Proactive leadership & works well in ambiguity
'One Team' mindset
Use of Nielsen/Retailer Portals
What you get from us
A Certified Great Place to Work, Certified Best UK Workplace and Best Workplace for Wellbeing & Women
Flexible and employee-focused work culture
Equal Employment opportunities
Competitive package with benefits
At General Mills, we are committed to recruiting ,retaining, developing, and advancing an inclusive workforce that reflects the diversity of the consumers and communities we serve globally. Come and be part of our team's journey. Hungry to Shape the Future.
COMPANY OVERVIEW
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.
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