Customer Care Administrator

Customer Care Administrator
Telford
Permanent
Competitive Salary
Monday
Friday 8:30am
5pm
This is an excellent opportunity for an experienced Customer Services Coordinator to join a well-established and growing organisation based in Telford on a permanent basis. The customer service Coordinator will have direct contact with clients on a daily basis, ensuring their orders are processed accurately and raising the internal paperwork to pass to manufacturing and logistics.
Responsibilities and duties will include, but not limited to:
Process all orders from one key account.
Liaise with suppliers to arrange production of goods in the required timeframe.
Raise purchase orders to cover material requirements.
Checking of supplier order confirmation to ensure accuracy.
Daily monitoring of capacity dashboard
Maintain records of proof of delivery
Dealing with technical queries
Managing aftersales process
Assist existing Customer Service team to include processing of orders, calls to customers and general admin tasks.
Skills an...