CRM, Technology and Ops Manager

Sage Vacancy CRM, Technology and Ops Manager #sagecareers
Sage Vacancy CRM, Technology and Ops Manager #sagecareers
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Applicant PortalJob Details: CRM, Technology and Ops Manager
Full details of the job.
Job Title
CRM, Technology and Ops Manager
Job Description
The CRM, Technology and Ops Manager role is the “glue” between teams inside and outside the sales/services function. It acts as a designer of solutions where there is a gap or improvements regarding our ways of working, processes and methodology.Summary of your day-to-day?Capture and define the services and sales requirements that are needed to correctly use Salesforce while being consistent with the global standard. Understand and implement the global process principles, process and methodologies. Increase user adoption through enablement/communication material, creating and updating playbooks, on demand content.
Key Responsibilities
Minimum qualifications•3-5 years experience with Salesforce (deep understanding of)•Experience with other CRMs advantageous•Experience and understanding of technical and system administrator concepts•Experience gathering, prioritizing, and tracking metrics for improving the sales and services processes.•Any experience with other technologies will be appreciated: Docusign, Outreach, Timetrade, Jira, Service Now…•Salesforce Certifications advantageousDig deeper about who we are:Who is Sage: Life at Sage: Our Values & Behaviors: How we make a difference: Sage Business Cloud - SaaS for Every Business: Your benefitsBenefits video – •Comprehensive health, dental and vision coverage•Work away scheme for up to 10 weeks a year•On-going training and professional development•Paid 5 days yearly to volunteer through our Sage Foundation•Flexible work patterns and hybrid working
Function
Country
United Kingdom
Office Location
Newcastle
Work Place type
Hybrid
Advert
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at #####
for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, colour, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
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