CRM Marketing Intern

Who You Are:
As the CRM Marketing Intern, EMEA, you will play a key role in supporting with the CRM activations to increase customer loyalty and lifetime value. You will support the CRM Manager with managing the CRM communications calendar, creation of CRM tools, monitoring performance, reviewing analytics and producing daily, weekly and monthly reports.
What You’ll Do:
CRM Manager in gathering weekly CRM updates from retail network
weekly, monthly and campaign driven reporting
in on weekly meetings, circulate meeting notes and actions
weekly, monthly and quarterly CRM tracker
creative briefs for different activations, tools and assets needed to support regional activations including email, DM, social campaigns across the EMEA region
invoice requests and keep log of all invoices, update invoice tracker on weekly basis
event calendar and cost tracker updated on a weekly basis
with the creation of the monthly newsletter
notes for weekly activities tracker
event reports and other campaign reporting including email and gifting
with email testing
in the creation of CRM toolkits and other clienteling tools
CRM best practices and competitor research. Work with wider team/s to brainstorm new creative growth strategies. Identify, share and drive best practice and learning’s
events taking place in London for production support
all administration work, including handling mail to the stores and processing invoices etc.
CRM Manager with store visits in London when required
administrative support to the Senior Marketing Director
You’ll Need to Have:
Graduate calibre
Proficiency in MS Office packages, particularly Microsoft Excel
Strong numeracy skills
Excellent administration skills
Excellent attention to detail and accuracy
Good understanding of luxury, branding and fashion
Ability to be a confident team player and work on own initiative when required
Ability to work in a fast-paced environment
Ability to understand and work with different cultures and markets
Fluency in English, spoken and written
Strong communication skills
Excellent organization skills, with an ability to multi task
Ability to be innovative and proactive, with a “can-do” and flexible approach
A passion for the role you play in your capacity
Flexibility, enthusiasm, and the ability to cope well under pressure
We’d Love to See:
Additional languages fluency would be advantageous
Our values - creative, open, and courageous
Equality, diversity and inclusion
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe
success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.
Jimmy Choo Perks
25 days holiday
Summer Fridays
Product Allowance and Discounts
Exclusive Employee Sales
Private Healthcare
Pension and Life Insurance