CRM Manager

Job DescriptionR13 Recruitment are excited to be supporting a reputable retailer in their search for a CRM Assistant to join the team. You will be working closely with the team on digital campaigns, with a specific focus on customer communication strategies and email marketing.This is a full time, permanent position working 9am - 5.30pm, Monday to Friday, and is offering up to £30,000 depending on experience.The companyOffering a broad range of high-quality products, this reputable retailer has over 20 stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business.The day to dayOverseeing CRM strategy and email marketing.Analysing and improving email journeys through the customer lifecycle.Devising strategies to improve pre-transaction communication.Monitoring & evaluating emails campaign performance, seeking opportunities for improvement.Creating on-site & off-site strategies for new audience subscriber growth.Adding personalisation techniques to create tailored email content that appeals to customer preferences.You will have/beEducation at a degree level, ideally in Marketing or a related field.Confident use of CRM tools, including Mailchimp and WordPress, and use of graphic design platforms.Experience managing email marketing and digital campaigns.Exceptional time management and attention to detail.Strong communication skills, and ability to work well in a team.
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