CRM Manager

CRM Manger - Award winning pub, bar and restaurant group - London - Up to £35,000 + Bonus & BenefitsWe have a fantastic opportunity for a creative and engaging CRM Manager to develop and implement the CRM strategy for Urban Pubs and Bars.Who we are:A London based company with a portfolio of over 40 eclectic properties and growing across London.Ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night, awarded 'Best Food-led Pub Company 2021' at the R200 awards and recently winning the '2023 Best Managed Pub Company' at the Publican Awards.Our people play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food, awesome service and an experience not to be forgotten.What's it all about:Develop and implement CRM strategies that enhance customer engagement, retention and satisfaction.Create personalised experiences for our guests.Deliver the customer journey from a variety of sources (social, email, web)Support the marketing team strategyCreate & deliver exciting sales opportunities, including activations and events.Adhoc delivery of various projectsWhat's on offer:Salary up to £35k p/a plus bonusGet out and about, you automatically get discounts across all our pubs, bars and restaurantsRegular incentives and socials – a fun, family atmosphere28 days holidayAccess to Licence Trade CharityGood people know good people - an awesome referral scheme where you can earnup to £1000per personAccess your Wages anytime through WagestreamBirthdays are for celebrating, so have the day off on usCycle to work schemeInterested in hearing more, get in touch so we can arrange to meet up and show you some of our sites.
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