Credit Controller

Credit Controller
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Ark Workplace Risk | Location: Remote (must be able to commute to London if required) | £25,000-£30,000 | Competitive Benefits |
Ark Workplace Risk is a multi-disciplinary fire, health and safety consultancy and has been growing rapidly due to our position as a thought leader in our industry and the service and quality we deliver.
We are proud of our People and continually seek to build their knowledge and experience contributing as the most knowledgeable and capable team in the industry.
About the Role
This is a full time remote role for a Credit Controller (with the option to work from our London office on occasions). This role will support our Group Credit Controller, as high growth has increased our transactional volumes. Reporting to a Group Financial Controller, the successful individual would be responsible for a select portfolio of accounts where they would manage these from a collection, query management and reconciliation perspective.
Key Responsibilities Include:
o Responsible for collection activities of all due and over-due invoices
o Manage credit control emails and respond to all queries
o Allocate payments in accordance with customer remittance using Xero system
o Liaise with finance and other internal teams to clarify and resolve the query, whilst ensuring process improvement
o Develop and maintain strong relationship with main clients, including organising monthly calls
o Follow a clear escalation process and take ownership of all steps
o Keep accurate data with all relevant information
o Produce weekly credit control report with department KPIs
o Develop and maintain strong relationship with allocated customers
o Communicate regularly with the internal team – over the email and the phone
Skills & Experience
o Credit Control and Debt Collection skills
o Excellent communication and interpersonal skills
o Strong analytical and problem-solving skills
o Attention to detail and accuracy
o Confident in resolving both client and internal queries
o Basic excel skills including Vlookup and Pivot
Why Work for Us
Ark is a market leader providing an innovative suite of; Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver smarter Risk, Compliance and Safety.
Reasons to join us:
• Competitive Salary £25,000-30,000 depending on experience
• Private Medical Insurance
• Group Life Cover
• Employer Matched 5% Pension
• Perkpal
APPLY NOW
We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation