Credit Controller – French Speaking

Reporting to the Credit Control Manager, you will sit within a team of three experienced Credit Controllers and a Cash Allocation Specialist to manage all credit control activities for your assigned countries. You will be based in our HQ (London, Cannon Street), and we are operating on a hybrid model where you will be in the office three times a week.Your responsibilities will include:Chase debt on accounts across all Deliveroo markets.Utilise Credit Control tools including direct telephone calls, email correspondence, reminder letters and statementsLiaise with the wider finance team, Sales and Account managers to ensure timely customer query resolution and facilitate collection of overdue debtsSecure client remittance advice to ensure correct cash allocation on debtor accountsReconcile complex customer accountsMaintain appropriate reporting to track insights and help create efficiencies.Liaise with company partners and suppliers to resolve billing or payment issues, ensuring the information is accurate.You will possessFluent in FrenchWhy DeliverooDiversityAt Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.A competitive and comprehensive compensation and benefits packageTime to recharge25 days of annual leave (increases with tenure) and public holidaysOne paid day off each year to volunteer or support a charity of your choiceHeadspace membershipFitness membershipPrivate medical, medical subsidy or Wellbeing Allowance, dependent upon locationCompensationWe pay every employee competitively for the role they are performing in their respective locationMost employees are eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company successWork lifeMarket-leading Parental and Compassionate Leave PoliciesWork-from-home kitEmployee Assistance ProgrammeRoolearn platform, giving you access to content from leading L&D providerEmployee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and moreWorkplaceFree Deliveroo Plus subscription (or equivalent)While this varies by country, you’re likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods
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