Court Usher(AA) - Band F

Ministry of Justice:

Court Usher

Overview:

We've got a great opportunity for a role within the Courts sector, to join a fast-paced office, working in the Court department. Working with a professional team, being part of a company with a great work life balance.

• 37 hours a week
• Monday - Friday
• 9:00 - 17:00
• Temporary ongoing role
• Maidstone
• �10.42
• 3 MONTH CONTRACT WITH THE POSSIBILITY TO EXTEND

Duties and responsibilities:

Our public sector client is looking for a diligent and trustworthy usher to support the public around their building. Therefore, the suitable candidate will follow set procedures and will exercise some independent judgement in carrying out instructions. Examples of work performed will include but not be restricted to:

• Ensure the secure transactions of legal documents within the courtroom and deciding the order of cases.
• Escorting customers to the court room
• Seeing that are suitably hydrated
• Administrative duties, such as filing, scanning documents
• The roles of an usher may vary depending on the type of court they serve
• Working with jurors, sitting in court, maintaining court room, first contact for court users, photocopying, liaising with judiciary, other court staff and professional users. Excellent customer service skills and use of windows 10 including Microsoft essential.

What you'll need to do:

• Provide excellent customer service to a diverse range of customers and employers
• Make decisions regarding the best course of action in a problem
• Assess situations and people.
• Support the staff and civilians should they be lost
• Be part of a team responsible for keeping the building safe and trouble free.

What we'll need from you:

• Able to deal with situations appropriately.
• Keen observation skills.
• Availability for the full duration of your assignment.
• Enhanced DBS
• Able to work in an office environment where social distancing will be adhered to.

Requirements:
All offers are subject to 3 years referencing checks and a DBS

If this role interests you, please apply below.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.