Corporate Receptionist

Corporate Receptionist
Job title: Receptionist
Location: London, EC1M
Contract: Permanent, Full time
Shifts: 40 hours per week, Monday to Friday 8.30am - 5.30pm
Work Model: On-site
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.
Purpose of the role
The Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.
A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.
Key Responsibilities
Meeting, greeting, and interacting with visitors, tenants and contractors
External and internal call and email handling including taking and passing on accurate
messages
Updating log-books and schedules
Processing deliveries
Ordering, organising and assisting with building events
Populating data collection workbooks
Ensuring that security to the building is maintained in line with guidance and standard
operating procedures
Carrying out the reception training for any cover team members and identifying ongoing
training needs for the cover team, liaising with the Team Leader as needed
Raising any concerns about process, practice or incidents as appropriate
Internal
Actioning any reasonable task instructed by your line manager or property manager
Key Skills
A committed attitude and dedication to creating a memorable guest experience
Fluent written and spoken English
Experience using email and Microsoft packages
An energetic approach that shines through in your work
A team focused attitude
A natural passion and desire to make every visitor smile
Excellent personal presentation
Adopts the company values – Teamwork, Integrity, Passion and Success
Has the ability to empathise and understand the customer’s needs
Has exceptional communication skills
Appreciates and values each other’s differences
Always considers the best interests of the company, colleagues and customer
Has a diligent work ethic
REWARDS & BENEFITS
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
25 days holiday plus bank holidays
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
EQUALITY & DIVERSITY
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at #####.