Contract Team Leader

Role:
Contract Team Leader Location: BellshillSalary: £31,500We are currently looking for a Contract Team Leader to work with our client in Bellshill. The ideal candidate will provide support to the teams and will focus on customer service, ensuring efficient delivery of back-office systems.Key Responsibilities:Lead a team of 6-7 administrative staff to ensure adherence to the company processes and procedures, including absence management, personal development, and objective setting.Coordinate Support Team resources to maintain adequate coverage throughout the day, prioritising efficient delivery of back-office systems.Foster a customer-centric approach by maintaining and improving customer relationships, with a focus on delivering exceptional customer service.Ensure equitable workload distribution among team members through regular review of workloads using monthly generated reports.Proactively manage financial aspects to enhance profitability, including handling reactive and scheduled extra works, while adhering to health and safety protocols.Skills and Qualifications:Previous management experiencePrevious experience in managing financial issuesIdeally previous experience within FM/PropertyExcellent IT skills and customer service skills Benefits: 24 days annual leave (plus Bank Holidays)Life Cover x1.5 annual salaryEmployee Assistance Programme and Retail DiscountsMany moreThis is a fantastic opportunity to join a secure, leading FM company.Please apply or call Enrica at 300 North (url removed) - (phone number removed)
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