Content & Creative Specialist

Motivate immediate team on a daily basis to deliver across their key areas of responsibility.Respond to and assist team members to resolve escalations or technical questions.Monitor the performance of the immediate team and support them to make improvements as necessary.Be involved in recruitment process for new team members.Regularly meet with team members to review performance, invest in their development and ensure they have clear tasks/objectives to deliver.Report to management with details of your and your team’s performance against objectives. This will involve a minimum of a monthly one-to-one session with your manager.Comfortable and confident in escalating and communicating to managers, senior managers and executive directors when appropriate.Effectively manage and monitor resource levels, and deciding on task priorities for team members. Content creation Prepare and coordinate the delivery of clear marketing communications aligned to our brand image.Proof read marketing copy.Contribute to and coordinate the generation of marketing brochures, customer case studies, video material and web updates.Coordinate the production and distribution of new marketing material and literature.Research and analyse market data/other business approaches in order to identify and tailor messages to specific audiences.Continuously learn about our products and services in order to fully inform content creation.Provide project management direction and video and written content input for analyst submissions such as Gartner, DMZ and Forrester. Marketing support Support campaign work across international marketplaces as required.Organise events, networking opportunities, campaigns and awards applications.Support brand and communications activities eg PR, web and video projects.Support analysis of marketing performance data, looking for trends and improvement opportunities.Update the marketing database and CRM as required.Coordinate internal events and communications to promote our culture.Assist with the creation of long-term marketing plans.Support the sales department with a range of targeted collateral, campaigns and presentation preparation.Build positive relationships with other departments to support effective content creation.Website creation and updateLead the planning and execution for group-wide website delivery, including in-country translations as required.Maintain websites with updates to ensure the business maximises presence, online credentials and current information at all times.Manage external agency support as required to support the development of websites.Process and improvementsDevelop KPIs for content that provide meaningful analysis of performance.Present recommendations to enhance future content creation performance to management. Person Profile Education & Qualifications: Specialised/TechnicalBachelor’s Degree/equivalent, or substantial alternative experience Experience Experience as a Marketing Operations Analyst or Campaign ManagerGood experience of running marketing campaigns, including digitalGood experience of analysing campaign data to provide meaningful insightsDemonstrable experience of implementing performance improvementsExperience in a data analytics roleExperience of working with and improving a CRM or similar systemExperience of leading a teamAnalyticalGood organisational skillsHigh attention to detailGreat communication, written, verbal and presentationGood interpersonal skills, able to coach, train and mentor othersCreativeA “do-er”, not just a thinkerThe nature of campaigns may require some flexibility from the jobholder in order to meet deadlines.
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