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Content Adaptation Manager – French Speaker

Posted a month ago

  • London, Greater London
  • Any
  • External
  • Expired - 2 months ago
What are we looking for in our Content Adaptation Manager - French Speaker?Content Adaptation Manager u2013 London u2013 6 months contract u2013 French speakerPosition Purpose:The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand.The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.Major accountabilities:Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets u2013 this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.Brief Content Hub Production Team on content production and manage the rounds of changes with Asset OwnerSupport adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in marketsSupport content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executionsWork together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localizationMinimum Requirements:Marketing and content savvy combined with strong Project Management skills to be able to manage multiple workflows at the same timeExperience with content adaptation work either in creative agency or on a customer sideSolid understanding of content quality aspects to be able to drive Agency deliverables on time and with the right qualityExperience with working with DAM/MLR toolsFluent In FrenchDesirable Requirements:Firm understanding of the regulatory environment in marketing to HCPsDemonstrated strong skills in oral and written communication, project managementHighly collaborative, ability to interact and partner with Agencies of choice
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